Privacy Policy
At SoulSeeds, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us.
Information We Collect
When you place an order or contact us, we may collect personal information such as:
Name, Phone number, Delivery address, Order details
We collect only the information necessary to process your order and communicate with you.
How We Use Your Information
Your information is used solely for:
Confirming and fulfilling orders, Coordinating delivery and payment, Communicating with you via phone or WhatsApp regarding your order, Providing customer support
We do not use your information for unsolicited marketing.
Data Sharing
We do not sell, rent, or trade your personal information with third parties.
Your information may only be shared with delivery partners when required to complete your order.
Payment Information
Payments are not collected directly through our website. Any payment communication happens separately via WhatsApp, UPI, or Cash on Delivery. We do not store your payment details.
Data Security
We take reasonable measures to protect your personal information from unauthorised access, misuse, or disclosure. Access to personal data is limited to those who need it to fulfil your order.
Cookies
Our website may use basic cookies to ensure proper functioning and improve your browsing experience. These cookies do not collect personally identifiable information.
Data Sharing
We do not sell, rent, or trade your personal information with third parties.
Your information may only be shared with delivery partners when required to complete your order.
Your Consent
By using our website and placing an order, you consent to the collection and use of your information as outlined in this Privacy Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page.
Last Updated: January 2026